Privātuma Politika

Atvainojamies, bet privātuma politikas apraksts pašlaik pieejams tikai angļu valodā, drīzumā tiks pabeigti tulkošanas darbi.

Our website, as many others, collect data about you to improve your browsing experience and interaction with our business. We value you as our customer and want to be as transparent as possible about the process and the data being collected. This is why we have come up with list on how we collect, store and process your personal data.

Please do not hesitate to contact us if you have any questions, concerns or would like to amend the data available to us.

1. DATA COLLECTION

1.1 Google Analytics (GA)

How is the data collected?

GA help us as a company to improve our user experience. Knowing from what region, what browser is used and how visitors use our website give us an opportunity to improve the overall user experience.

How is the data being used?

Every time you visit our website we send data about your browser to GA. This data is then converted into graphs that give us a better overview of how users use our website.

What data is being collected?

Anonymized IP address and basic information about web browser being used to view our website.
We have taken steps to make sure we collect only minimal tracking information which gives us better overview of our website usage and not to profile individual site usage.

To find out more on GA IP anonymization see “IP Anonymization in Analytics”.

How is the data being used?

We review the stored data to see from which countries and what browser visitors used to access our site. This allows us to, for an example, improve our translations or consider higher support for specific browsers.

For how long is the data stored?

There is no expiration time on how long the data is stored in GA. The more data we can get for longest amount of time the more conclusions we can draw about our user base and how we should tailor our website to our user needs.

1.2 Product Orders

How is the data collected?

As every business we require your contact details and address to process product orders placed on our website. Without this information we would simply not be able to fulfil your order.

How is the data being used?

When you submit product order form with selected items and your personal details we process the form, and send the data about the order to our hosting servers via secure connection.

What data is being collected?

The data we collect depends on if you place an order as individual or business.

Individual
Full name, e-mail address, phone number (optional), delivery address and order instructions (optional).

Business
Business name, e-mail address, phone number (optional), company registration number, tax payer number, bank account, company address and order instructions (optional).

How is the data being used?

The data is used to successfully fulfil your selected product order.
We also use the data to see how and where our business should focus product and service wise.

For how long is the data stored?

The order details will be kept without specific expiration time unless requested to be removed.

1.3 Google reCaptcha

How is the data collected?

In order to secure our systems we have implemented security checks to protect us against malicious activity on our website.

How is the data being used?

When you visit some of pages on our website, for an example order form, information about your activity is sent to Google.

What data is being collected?

Some of the browser and user information collected at this time includes:

1. All Cookies placed by Google over the last 6 months
2. How many mouse clicks you’ve made on that screen (or touches if on a touch device)
3. The CSS information for that page
4. The date
5. The language your browser is set to
6. Any plugins you have installed on the browser
7. All Javascript objects
8. IP address

How is the data being used?

To determine if activity on our website originated from a real user or a robot.

For how long is the data stored?

We do not store data collected by Google reCaptcha

2. COOKIES

Please note that none of the Cookies we set are used to characterize or profile you for any sort of our financial benefit. The data is also never distributed to third parties. The only reason we use Cookies is to improve your browsing experience e.g. set the selected language so you do not need to do that every time you visit our site.

2.1 Language Preference

Why is the Cookie stored?

In order to preserve your chosen language for our website we need to store your preference data. Without this data the language would always fall back to default language (English).
For this reason, to improve your experience, we store a simple two letter value in your browser Cookies which tells us is what language you would like our website to be translated every time you visit our site.

When is the Cookie stored?

On your first visit to our site we will store the default language (English). When you make changes from language selection we will update the Cookies to reflect your choice.

How is the Cookie used?

When visiting our site we will inspect the Cookies to find out what is your prefered language and load the appropriate translations.

For how long is the Cookie stored?

30 days

2.2 Product Selection

Why is the Cookie stored?

You might experience network issues, accidently close your browser, your computer might crash. There are various scenarios which would cause your product selection to be wiped and you would need to start all over.
Whenever you make changes in your product basket we will update the Cookies to preserve your selection so that if something happens you don't need to start all over.

When is the Cookie stored?

Every time you add, change or remove a product from basket.

How is the Cookie used?

On checkout page we will look if the Cookies contain value which represents what kind and how many products you have selected, and load the basket contents based on the data.

For how long is the Cookie stored?

7 days

2.3 Google reCaptcha

Why is the Cookie stored?

To determine if our website is accessed by a real person or a robot Google requires to place a statistical Cookie on the browser for validation purposes.

When is the Cookie stored?

At the time of accessing products check-out page.

How is the Cookie used?

The Cookie information will be sent to Google for validation purposes.

For how long is the Cookie stored?

When the browser session is closed.